Shipping policy
Shipping & Returns
Free Shipping
We offer Free Shipping on orders over $199 within the USA. Orders must be placed online at www.desotosport.com
Orders with Free Shipping may take up to 5 business days to process, and 7–10 days for delivery, depending on the time of year.
Please note:
- Free Shipping orders are shipped via USPS, the most economical method.
- USPS delivery estimates (7–10 days) are not guaranteed and may be delayed due to weather, routing, holidays, or Sundays.
- Expedited (paid) shipping orders are processed and shipped with priority over free shipping.
If you need your order urgently, we strongly recommend choosing Expedited Shipping at checkout.
Planning for a Major Race? Choose Expedited Shipping
If you’re preparing for an important race, we understand how much goes into it—training, travel, gear, and entry fees. For such high-stakes events, most athletes choose premium expedited shipping to ensure their gear arrives on time.
When you select a paid expedited shipping method, we prioritize your order.
- Orders received before 11:00 AM Pacific Time (Monday–Friday) are typically processed and shipped the same day.
- Orders placed after 11:00 AM or over the weekend will be processed the next business day.
- During peak seasons (holidays, summer, or leading up to major global races), processing may take longer due to volume.
We’re a small, dedicated team and we appreciate your patience and understanding.
To check your order status or tracking information, please log in to your account on our website.
International Orders
When you order from a foreign country, your IP address determines which currency to show. Upon placing the order and before checkout, you will see the taxes and freight due. This is paid upfront so that your product will arrive landed and duty paid. You will not have to hassle with customs agents or brokers.
United States Possessions
Your order can be shipped by any of the above providers. APO and FPO can deliver by United States Postal Service Only.